Thursday, 29 July 2021

How a Project Management Mindset Boosts Your Productivity

In our “always-on, always-connected” world, time is at a premium. Most people spend every day jumping from one task to the next, scrambling to get everything done. But just being busy doesn’t mean you’re successful.

On the contrary, most people could be doing far more with the time they have. The reason they aren’t is that their approach to getting things done is all wrong. And while some might attack that problem by applying various productivity tips and tricks to whittle away their to-do list, they’re only treating the symptoms of a larger issue.

The real problem is that they lack the right mindset to organize and tackle their daily tasks and get the most out of their time. As it turns out, the mindset they need to succeed bears a striking resemblance to that of a professional project manager, and that’s good news—because it means that anyone can learn to think like a project manager and supercharge their productivity.

But don’t just run out and sign up for a project management certification course. That would be overkill (unless you’re looking for a career change, anyway). Instead, read on to find out how you can apply a project management mindset to everything you do.

I’ll cover what project managers do, the skills they rely on, and some actionable tips on how you can think like a project manager and get more done. Are you ready? Then, let’s dive in.

What is Project Management?

If you were to look up the role of a project manager, you’d find some vague—if not utterly confusing—descriptions of the job. The trouble is, it’s hard to describe what a project manager does without repeating the word project about half of a dozen times. And any description that doesn’t do that tends to leave a lot to the imagination.

Take, for example, the description offered by the Project Management Institute:[1]

“They are organized, passionate and goal-oriented [individuals] who understand what projects have in common, and their strategic role in how organizations succeed, learn and change.”

That doesn’t help much, does it? But having worked with project managers of all kinds and in multiple industries allow me to give you a more useful definition.

Project managers are people who lead teams (both large and small) to work on well-defined projects with the goal of completing them on time, on budget, and to the satisfaction of all stakeholders. The projects they work on can be anything: creating a piece of software, building a building, running an advertising campaign—whatever needs doing.

But what’s more important is how project managers go about their work. It’s their job to assemble all of the resources needed to get their work done, and then to put those resources to the most efficient use to achieve their stated goals.

Think of them as the ultimate coordinators—the producers of the business world, if you will. And they accomplish that using a very specific set of skills.

5 Essential Project Management Skills

An effective project manager relies on a few major skill groupings to do their job. These include:

  • Planning Skills – Planning skills involve knowing how to get from a project’s starting point to its completion with a minimum of disruptions and delays along the way.
  • Scheduling Skills – Scheduling skills involve understanding how to segment necessary work into smaller tasks, prioritize those tasks, and schedule the right amount of time for each (without under or over-allocating time).
  • Budgeting Skills – Budgeting skills involve having a complete understanding of the costs involved in completing a project. This can mean material costs, labor costs, and even indirect costs, and then building a realistic budget that doesn’t overpromise or underdeliver with the resources available.
  • Risk Management Skills – Risk management skills refer to being able to spot potential risks before they interrupt or derail a project, and knowing how to avoid or mitigate them when necessary.
  • Communication Skills – Communication skills involve knowing how to communicate the knowledge contained in the preceding skills to others and how to listen to feedback from others to avoid unnecessary confusion or delays in work.

In a real-world context, project managers do rely on some additional skills, like leadership ability, networking, and contract management. But since those aren’t relevant to an individual applying a project management mindset to their daily life, we’re not going to go into detail about them.

Now, at this point, you may be wondering: What good is a project mindset without the skills to back it up? And that’s a valid question.

But the truth is that if you’re already doing the work of managing your job and your personal life, you probably already have enough of these skills as they relate to your specific situation.

For example, you should already understand what’s required of you at work, and you have the skills relevant to your job. That means you should also know how to tackle a work-related project from beginning to end, have a decent idea of how long each part of the job takes, and what kinds of things might get in your way.

All that’s missing is knowing how to apply that information to make the most effective use of your time—and that’s what a project management mindset is.

Sounds simple when you put it that way, right?

With that said, let’s get to some actionable tips that you can apply every day to start thinking like a project manager. Before you know it, you’ll have gotten your schedule under control and your efficiency off the charts.

5 Tips to Get You Thinking Like a Project Manager

The best part of all of this is that there are some very specific ways that you can apply a project management mindset to your day to boost your productivity.

You don’t have to take any courses to learn them, and you don’t have to radically restructure your daily life. And once you begin to do these things, you’ll begin to see the logic in how they help you to maximize your productivity in everything you do.

1. Set Aside Dedicated Planning Time

Of all of the ways you can apply a project management mindset to your life, this one is as close to a must as it gets. It’s that you must set aside at least 15 minutes each week to plan out what you need to get done in the days that follow. That means no distractions, no interruptions, and no multitasking. Just you, your to-do list, and your preferred scheduling app.

The time you spend planning will determine how efficient you are for the rest of the week, so it’s important to get things right. And that’s not just my opinion. There are volumes of research that demonstrate the direct link between planning quality and project success. And besides, it just makes sense. You can’t manage what you haven’t planned for, right?

When you’re making your plan, it’s also important to break down the work you have to do into as many smaller sub-tasks as you can. This will increase your flexibility and help you to deal with unforeseen difficulties and other problems as they arise.

2. Never Begin a New Project Without a Complete Understanding of it

Another thing you can do to apply a project management mindset to your life is to make it a point to avoid taking on any new projects without gaining a complete understanding of what’s expected of you. If you’re dealing with work-related tasks, this means taking the time to speak to your manager or any stakeholders involved in the work to nail down their precise vision.

This is a step that most non-project managers often rush through, preferring instead to dive right into whatever work’s assigned to them. But when you do that, you leave yourself open to disruptions when your deliverables change.

You know that feeling when your manager sends you an email at 4:45 PM on a Friday to let you know that they’ve just remembered a change a client requested to something you’ve worked all week on? You’ll be surprised how many of those nasty surprises you can avoid if you insist on hashing out as many details as possible in advance of beginning your work.

But before you tell me, “I’m not in charge, so I have to roll with the punches!” Let me tell you this: No matter your position at work (or in your personal life, for that matter), people will be generally receptive to answering questions upfront if they know it will result in a better end product.

I mean, you wouldn’t even buy a car without finding out everything there is to know about its history, would you? So, why would anyone ever expect you to work on something you don’t know enough about to get it right on your first try? Just remember that as long as you’re clear about what you’re asking for and can demonstrate why it matters, you should be able to get the clarity you need to get any project off to a solid start.

3. Set Clear Communication Standards and Goals

Now that you know how critical it is to understand the full scope of any project you’re working on, let me add a caveat: no project outline is ever perfect, and you’ll always need to be able to make changes on the fly when necessary. But that’s what makes setting clear communication standards and goals so critical.

Letting every stakeholder involved in your work precisely how, when, and where to address issues with you as they come up is vital. Remember that 4:45 PM Friday email I just mentioned? Even if you were thorough in mastering your project’s details upfront, an unexpected change could come up, anyway. But you don’t have to be blindsided when they do.

At the outset of each new project, let everyone involved know the exact process they should follow for common topics that require communication between stakeholders. The idea is to prioritize real-time communication methods like phone calls and online chat for items that require immediate attention—like those changes the client requested a week ago but that didn’t make it into that email until late on a Friday afternoon.

You can set up a group channel using Slack or the collaboration tool of your choice for daily back-and-forth communications. Also, consider leaving email as the option of last resort for your least-urgent messaging. It’s slow, inefficient, and a major time-waster, anyway.

Think that’s an exaggeration? It’s not. Workers in some places spend up to 5 hours and 52 minutes per day checking and responding to emails.[2] That’s time you could be putting to much better use actually getting work done.

4. Set Boundaries and Take Care of Yourself

Good project managers know that if they make solid plans to get tasks done, they’ll have all the time they need to meet their deadlines. And if they don’t, the solution is to make better plans, not to just throw more time at the problem. They also recognize that setting clear boundaries and sticking to them keeps them working at peak efficiency and avoids burnout.

So, no matter how much work you have ahead of you, it’s crucial to know when to call it quits. That means keeping your work life separate from your personal life and permitting yourself to disconnect from one or the other when it’s time to do so. Remember, there’s nothing wrong with making yourself a priority. After all, you need to eat, sleep, and relax, too.

Also, remember that the people that work to excess are often doing it to cover up some kind of deficiency somewhere else (often, one that’s not their responsibility, anyway). So, make it a point to take care of yourself. Play a game of solitaire or listen to some music to reset your mind or to unwind at the end of the day. It’s okay—you’ve earned it.

5. Use Data to Keep Expectations Realistic

One of the reasons that project managers can consistently meet their goals and get things done on time and a budget is that they don’t commit to unrealistic goals in the first place. That’s another critical part of the project manager’s mindset that you can use to supercharge your productivity—it means never biting off more than you can chew and then struggling to keep up.

But before we continue, let’s be clear: I’m aware that sometimes it’s others setting unrealistic expectations for us, and that we can’t always control that.

Even when the unrealistic expectations aren’t your own, however, you can still work to disabuse others of them. The key is to do your homework and use as much data as you can to explain why your view is correct and theirs is not. The reason I suggest using data is that it makes it more difficult for the other parties involved to use illogical arguments to buttress their points of view.

For example, if you’re called upon to complete a task in less time than you know it will take, don’t be afraid to point to previous work that proves your point. The more, the merrier, in fact. Most of the time when you do this, common sense will win the day. And even if it doesn’t, you’ll have plenty of ammunition to explain why things haven’t gone to plan later on, and nobody can fault you for it.

The Bottom Line

At the end of the day, the project management mindset is all about three things: preparation, planning, and execution.

You don’t need to be a certified project manager to apply those principles to the way you manage your life and work. The five tips laid out here will get you off to a good start, but they’re not the end-all-be-all of the project manager’s mindset. Really, any workflow you can devise that fits into those broad categories and helps you get things done could pay dividends to your productivity.

After a while, it should even start to feel quite natural to think about the tasks that you have ahead through a project managers’ lens. And once you do that, you’ll find yourself working at peak efficiency and using every minute of the day to the fullest. You may even find yourself with more free time left over than you know what to do with. And wouldn’t that be a welcome change in your otherwise busy life?

More Project Management Tips

Featured photo credit: Campaign Creators via unsplash.com

Reference

The post How a Project Management Mindset Boosts Your Productivity appeared first on Lifehack.



Tuesday, 6 July 2021

Why Your Employees’ Voices Are Important to the Company

A lot of people struggle to express themselves at their workplace. You may, in fact, be one of these people. If you are—or if you are a manager or leader to someone who feels challenged to express themselves—it’s crucial to give yourself and your employees a voice. Why? Because your employees’ voices are one of the most important assets your company has.

Every individual in an organization has their own unique perspective. This means that every individual has insight into how the entire organization is functioning.

Organizational Blind Spots

If you’re only hearing from certain people in the company, your organization will inevitably have blind spots.

It’s crucial to expose these blind spots to run a company that is healthy and thriving. Yet, so many organizations make a huge error: they don’t give their employees a chance to share their genuine experiences.

As a voice and presence coach, I have seen firsthand how learning and development initiatives often prioritize CEOs, the C Suite, and managers. While this is wonderful, it’s not enough. If you’re not giving every individual in your organization access to professional development conversations, you’re leaving out crucial perspectives—and crucial voices.

When you give your employees a voice, you give them a chance to report both on what is happening in your company and also the efficiency of how it is happening. Your employees get to feel seen and heard, which makes them happier to keep contributing. Hearing your employees’ voices means you are taking care of your most important asset: the people who create the conditions for your product or service to continue being delivered to the world.

Why Employees Don’t Speak Up

The long and the short of it is: they’re scared.

The primary need of any human being is to ensure their own safety and survival. This is as true on the savanna as it is in the office. And if you think about it, we really work to survive.

Of course, our work might be helping us fulfill our purpose in the world at the same time. But first and foremost, we show up to our jobs so we have the resources to meet our most basic needs like food and shelter. This means that when there is any threat at work, it registers as a survival issue in our nervous system. Very quickly, we go into protective mode, and when we do, the first thing to leave us is our ability to speak up. If we think we may be punished, we shut down our voice.

But there’s even more that happens when our work environment doesn’t feel safe for us—we also become less productive. Our human nervous system is essentially a machine. It’s able to function optimally when it feels comfortable, but when it’s under a perceived threat, it becomes focused only on survival. Employees in this state can get distracted easily, become jumpy or combative, and are unlikely to communicate well.

So, ask yourself: Are the employees in my company reporting back to me about how their work is going? Are they speaking honestly about their workload? Are they sharing what could help them be more efficient? If they’re not offering this kind of feedback, chances are they don’t feel safe, comfortable, or invited to do so.

Notice if the employees in your company aren’t using their voices to share how they’re doing. If they’re not, they need a safer environment to do so.

I’ll talk in a moment about what you can do to create a safer environment. But first, let’s get clear about what could be making your employees feel uneasy.

Things That Are Making Your Employees Uncomfortable

Imagine this scenario going on at an organization:

Lisa is in a familiar jam—the marketing department needs information from her today, but the product team isn’t going to get back to her until Thursday. This keeps happening, and Lisa is frustrated and confused about what to do. She keeps pinging the product team, and they’re getting snippy with her. Meanwhile, she’s getting hounded with emails from marketing about the missed deadlines.

Lisa may not be a higher-up, but at the next meeting that includes the product team, the marketing team, and the leadership folks, it’s crucial that Lisa’s voice be heard. She is the puzzle piece that can help make sense of a larger organizational issue. If Lisa doesn’t have a chance to speak up, not only will the workflow issues continue, but she will also continue to feel more frustrated, less excited to show up to the office, and less effective at her job.

Of course, organizationally, it’s crucial to address operational issues like this. But now let’s take an example that involves an employee’s personal identity. Imagine this situation:

Nina was in a meeting last week where someone told her she needed to “calm down because she seemed frustrated.” To her, this was a very obvious incident of being labeled the angry Black woman. But the micro-aggression didn’t seem to register to anyone else on her team. No one stood up for her during the meeting, and now she knows that if she confronts the person who said it or speaks to her boss, either of them may double down on the idea that she needs to calm down and not be so angry.

Nina is left feeling unsafe to express any displeasure or frustration about her work. This means she can no longer communicate honestly, and she certainly will not share her personal experience with anyone at the office.

With her nervous system in a state of anxiety, Nina will quickly become less productive at her job. She will only open up if someone comes to her with genuine curiosity and a sense of non-punitive openness, inviting her to share. Otherwise, she’ll keep her mouth shut so as not to be under further threat.

How to Create a Safe Environment for Expression

The most important thing leaders of an organization can do to create a safe environment is to model honest and open expression themselves. This means becoming adept at expressing appreciation and also expressing the need for change without unnecessary punishment or harm.

Here’s what you can do to help your employees open up their voices:

Step 1: Ask Specific Questions

An employee who has felt vocally shut down for a prolonged period of time will have trouble speaking freely right away. This means it will not be very effective to ask open-ended questions. If you say: “How’s everything going for you here at work?” You’re likely going to hear “Fine.” This is someone still stuck in protection mode.

If you want to get real answers, you’ll want to ask specific questions. You could ask:

  • “Are you experiencing any difficulties with workflow or communication in your team?”
  • “Are there any suggestions you have for how we can meet deadlines better?”
  • “Have any incidents occurred that make you feel uncomfortable in the office?”

Keep in mind, your employee still won’t share honest answers with you unless it’s clear they’re not going to be punished for being transparent. You must be genuinely curious and ready to implement changes based on what you hear.

Step 2: Take Action Based on the Feedback

When your employees help reveal a blind spot or an issue that needs to be addressed, take action to make corrections immediately and efficiently. If you don’t, you’re committing the worst offense of all—being all talk and no walk. If you don’t follow through, you can be sure that your employees will shut down their voices once again and stop sharing with you.

So, set up a new communication and deadline structure. Bring in a DEI consultant. Put your money where your mouth is, and make the changes your employees are revealing to be necessary.

It is an immensely brave thing for an employee to speak their truth to you, and it is crucial to honor the information you receive by taking action.

Step 3: Create a Culture of Respect and Wellness

When you take these first two actions, you begin creating a culture in which people are truly honored for speaking up. You show that you value each individual’s contribution to the organization.

In a way, giving your employees a voice is really about caring for their overall well-being. It is treating them as whole and complete human beings so that their nervous systems can serve as the best functioning “machines” possible to do their job well.

When we ask specific questions with curiosity and when we take action based on what we hear, we are acknowledging our employees as valued members of our workplace. This creates a culture of respect and wellness.

You can also continue to nurture your employees with things like raises, bonuses, and asking how their’ son’s birthday party went. But give the raises and the bonuses or ask about the birthday party without the basis of genuine respect in the office, and you’ve still got a culture that simply doesn’t help people feel safe. So, always come back to asking the questions and making the changes.

Ultimately, You’ll See More Productivity

The bottom line is that if we don’t take care of people’s wellness and, ultimately, safety in the workplace, we can’t expect productivity. And how do we find out if our employees don’t feel well or safe? We invite them to use their voice.

So, if you really truly want employees who are working at their greatest potential with the greatest amount of creativity, the greatest amount of curiosity, and the greatest amount of innovation, you’ve got to be sure that you’re honoring their voices. The great news is, it’ll impact your bottom line in the best ways, too.

More Management Tips

Featured photo credit: krakenimages via unsplash.com

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